Privacy Policy – Essaluna

This Privacy Policy explains how Essaluna collects, uses, stores, and protects customers’ personal information when using our website or purchasing products through it.

Website: https://essaluna.com/

1. Information We Collect

We may collect the following information:

·         Full name

·         Phone number

·         Email address

·         Shipping and billing address

·         Order and purchase details

·         Payment information required to process transactions

2. How We Use Your Information

Your information may be used for:

·         Processing and delivering orders

·         Communicating regarding orders and customer support requests

·         Processing payments and refunds

·         Improving our products and customer experience

·         Complying with legal and regulatory requirements

3. Information Sharing

Essaluna does not sell, rent, or trade customer information.

Information may only be shared with:

·         Shipping and delivery service providers

·         Payment service providers

·         Government authorities when required by applicable law

4. Data Security

We maintain appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

5. Data Retention

Personal information will be retained only for as long as necessary to fulfill business, contractual, and legal obligations.

6. Customer Rights

Customers may request access to, correction of, or deletion of their personal information by contacting us.

7. Contact Information

Email: info@essaluna.com

Phone: +201109551969